Cutting Edge Gigmos Platform
Gigmos platform connects customers to Gig Workers and Artificial intelligence bots
Gigmos platform is AI enabled to manage a large taskforce to deliver top line tech customer support. Gigmos is an outcome based engagement platform for tech support personnel and propels accountability, excellence, and higher productivity. Artificial Intelligence embedded in every module ensures accuracy and time saving in each of these activities Gigworker selection, hiring, onboarding, training and support delivery.
Hiring and Onboarding
Gigmos platform enables identifying best fit Gigworker for the client needs. Search and identification module in the platform ensures right Gigworkers are identified in no time. Onboarding module ensures client specific onboarding is a breeze.
Feedback and Analysis
While delivering support to customers, platform analyses various aspects of data and prepares detailed feedback on top call generator issues among other data points. This feedback and reporting can be shared with clients.
Ensures Data Security
Easy Integration with client platform
Gigmos platform can be easily integrated with client’s platform to enable existing tickets can flow into Gigmos platform. This is an optional module and clients can choose to use Gigmos platform to directly take customer issues and convert them into support tickets.