by Gigmos | Mar 24, 2023 | news
With the shift from usual brick-and-mortar stores to online avenues, a significant change has occurred in how customer support is handled. After the inception of customer support call centres in the 1960s, they became a popular way for businesses to reach out to...
by Gigmos | Mar 6, 2023 | Career, news
AI and related technologies, such as machine learning and robotics, are beginning to usher in what is called the fourth industrial revolution. The term “artificial intelligence” was coined by John McCarthy in 1956 at the Dartmouth Conference. With several...
