Why has AI become an integral part of HR Tech?

Human resources are a critical department in any company. HR’s role is to ensure that the company’s employees feel comfortable and safe and have space to be creative and efficient. The entire process of choosing the correct candidate for a particular job profile is a task. When you receive hundreds, if not thousands, of resumes, it is hard to determine which candidates are best suited for the job. Artificial intelligence can scan through resumes and score them based on the job description and shortlist the best matches.

According to recent research, completing the recruitment process may take up to 100 person-hours. Using AI to improve sourcing candidates can enhance an organisation’s ability to find the right talent within the stipulated amount of time. AI can sift through hundreds of résumés in significantly less time than a human would. It can also go through the database of previous candidates and find the person who would be most suitable for the role. AI can also help remove any human biases which is almost always present in recruiting, often in its unconscious form. This will help in creating an inclusive and diverse workplace.

Since AI tech is available 24/7, it can eliminate human errors from the daily process. HR professionals have been automating their time-consuming and repetitive tasks for a while now. AI can help take over low-value functions like onboarding, common employee questions, essential benefits, etc. AI can automate responses and standardise some of the processes, enabling HR to shift focus to a more strategic scope of work.

Onboarding an employee is a highly critical task; a terrible onboarding experience can set the tone for the employee’s tenure. AI can help ease onboarding tasks and make the process seamless for the employee and the HR. It can help automate the delivery and receipt of the necessary paperwork, company policies etc. Digital assistants can improve the process by guiding the new hire through all the required onboarding steps. It can also recommend job related-learning to the new hire and offer relevant content such as books and journal articles.

We live in an ever-changing scenario wherein modern technology and skill adoption are necessary. Managers can conduct skill-gap assessments and accordingly plan digital training opportunities. Conversational AI can help employees and managers track such training.

The challenge is not letting go of the already established managerial methods but rather capitalising on technological advances. Artificial Intelligence helps in collecting and analysing data which can help HR professionals excel in their job.